Terms of Service

WARETIX is a marketplace that lets event organizers (“Organizers”) list and sell tickets, and lets attendees (“Attendees”) discover and buy them. WARETIX is not the organizer, promoter, or owner of the events listed. The contract for any event is between the Organizer and the Attendee; we provide the technology and payment facilitation that connects them.

You must be at least 18 years old (or the age of majority where you live) to create an account. You are responsible for the activity on your account and for keeping your credentials secure. Provide accurate information and keep it up to date. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

When you buy a ticket, you agree to pay the ticket price shown at checkout. Payments are processed by our payment provider, Stripe. Your order is confirmed only once payment succeeds, and tickets are subject to availability and any per-buyer purchase limits set by the Organizer. Tickets are delivered electronically; you are responsible for presenting a valid ticket at entry. Admission is at the Organizer’s and venue’s discretion and subject to their rules.

Refund eligibility is set by each Organizer’s stated policy for their event. Requests are handled according to that policy. If an event is cancelled by the Organizer, refunds are processed for affected orders. WARETIX facilitates refunds through Stripe but is not the party that owes performance of the event itself.

To sell tickets you must apply and be approved as an Organizer, and complete payment onboarding (Stripe Connect) to receive payouts. You are solely responsible for your events, listings, pricing, tax obligations, and honouring valid tickets. You must have the legal right to sell tickets to the events you list, and your content must not be unlawful, misleading, or infringing.

WARETIX charges Organizers a per-ticket platform fee, which is deducted from payouts. Attendees are not charged an additional booking fee on top of the ticket price. Payouts are made to the Organizer’s connected account, subject to Stripe’s terms and any holds required for fraud prevention or chargebacks.

You agree not to:

• use the Platform for any unlawful, fraudulent, or deceptive purpose;
• bypass security, purchase limits, bot protection, or scan/scrape the Platform without permission;
• resell tickets in violation of an Organizer’s policy or applicable law;
• upload malicious code or content that is infringing, defamatory, or harmful;
• impersonate others or misrepresent your affiliation.

The Platform, including its software, design and branding, is owned by WARETIX and protected by law. Organizers retain rights to the content they upload but grant WARETIX a licence to host and display it for the purpose of operating the Platform.

The Platform is provided “as is” and “as available”, without warranties of any kind to the fullest extent permitted by law. We do not warrant that events will take place as described or that the Platform will be uninterrupted or error-free. To the maximum extent permitted by law, WARETIX is not liable for indirect, incidental, or consequential damages, and our total liability relating to the Platform is limited to the fees we retained on the transaction giving rise to the claim.

You agree to indemnify and hold WARETIX harmless from claims arising out of your use of the Platform, your events (if you are an Organizer), or your breach of these Terms or applicable law.

We may update these Terms from time to time; material changes will be notified via the Platform or email, and continued use after the effective date constitutes acceptance. We may suspend or terminate access for breach of these Terms.

These Terms are governed by the laws of [your country], without regard to conflict-of-laws rules. The courts of [your country] have jurisdiction over any dispute, subject to any mandatory consumer protections available to you.

Questions about these Terms? Contact us at support@waretix.com.